form settings

Email Notifications

Email Notifications help you stay informed whenever new form submissions are received.

Instead of manually checking your dashboard, QuipForm can automatically send email notifications when respondents complete your forms.

This is especially useful for lead generation, customer inquiries, applications, registrations, and support requests.

Email Notifications are available on supported paid plans.

How Email Notifications Work

When a respondent submits your form, QuipForm automatically sends a notification email to the configured recipients.

Notifications can include:

  • Form name
  • Submission timestamp
  • Respondent details
  • Submitted answers
  • Direct links to view the submission

This allows teams to respond quickly without constantly monitoring the dashboard.

Enabling Email Notifications

To enable notifications:

  1. Open your form.
  2. Navigate to Settings.
  3. Select Email Notifications.
  4. Enable notifications.
  5. Enter one or more recipient email addresses.
  6. Save your changes.

New submissions will automatically trigger notification emails.

Common Use Cases

Lead Generation

Receive instant notifications when a new lead submits a form.

Contact Forms

Ensure customer inquiries reach the correct team members immediately.

Job Applications

Notify hiring managers whenever a new application is received.

Event Registrations

Monitor registrations in real time.

Client Intake Forms

Receive onboarding information as soon as prospects submit their details.

Notification Content

A typical notification may include:

  • Form title
  • Submission date and time
  • Respondent information
  • Submitted responses
  • Link to view the submission

This provides enough context to quickly review and take action.

Multiple Recipients

Notifications can be sent to multiple team members.

Examples include:

  • Sales teams
  • Support teams
  • HR teams
  • Operations teams
  • Agency clients

This ensures everyone involved is notified when new submissions arrive.

Use a shared team inbox for critical forms so multiple team members can stay informed.

Best Practices

Send Notifications to the Right Team

Avoid sending every form notification to every employee.

Instead, route notifications to the teams responsible for handling submissions.

Use Form-Specific Notifications

Different forms may require different recipients.

Examples:

  • Contact forms → Support
  • Lead forms → Sales
  • Applications → Hiring team

Respond Quickly

Fast follow-up often leads to better conversion rates and customer experiences.

Monitor Important Forms

Enable notifications on forms where immediate action is required.

Managing Notification Volume

High-traffic forms may generate a large number of emails.

Consider:

  • Using dedicated inboxes
  • Creating email filters
  • Assigning notifications to specific teams

This helps keep notifications organized and actionable.

Troubleshooting

Not Receiving Notifications

Check:

  • Notifications are enabled.
  • Recipient email addresses are correct.
  • The form is receiving submissions.
  • Emails are not being filtered into spam folders.

Only Some Team Members Receive Emails

Verify:

  • All recipient addresses were added correctly.
  • Notification settings were saved successfully.

Notifications Are Delayed

Email delivery can occasionally be affected by:

  • Email provider delays
  • Spam filtering
  • Temporary network issues

Most notifications are delivered within moments of submission.

Receiving Too Many Emails

Consider:

  • Creating inbox filters
  • Using a shared mailbox
  • Limiting notifications to key team members

If notification emails are missing, check spam, junk, and filtered folders before troubleshooting further.

  • Submission Management
  • Partial Submissions
  • Webhooks
  • Analytics

Email Notifications ensure your team stays informed about new submissions and can respond quickly when action is needed.