SSL Certificates

Every custom domain connected to QuipForm is automatically secured with an SSL certificate.

SSL certificates encrypt data between your visitors and your forms, ensuring submissions are transmitted securely over HTTPS.

Once your custom domain is verified, QuipForm automatically provisions and manages SSL certificates for you.

What Is an SSL Certificate?

An SSL certificate enables secure HTTPS connections between a visitor's browser and your form.

Without SSL:

http://forms.yourcompany.com

With SSL:

https://forms.yourcompany.com

HTTPS helps:

• Protect form submissions
• Encrypt sensitive data
• Build trust with visitors
• Improve browser security compliance
• Prevent "Not Secure" browser warnings

How SSL Works in QuipForm

After connecting a custom domain:

1. You add the required DNS records.
2. QuipForm verifies domain ownership.
3. An SSL certificate is automatically issued.
4. HTTPS is enabled on your domain.
5. Certificates are renewed automatically before expiration.

No additional configuration is required.

Checking SSL Status

To view the status of your SSL certificate:

1. Open your QuipForm dashboard.
2. Navigate to Settings → Custom Domains.
3. Select your connected domain.

You may see statuses such as:

• Pending Verification
• Provisioning SSL
• Active
• Verification Required

SSL Provisioning Time

SSL certificates are typically issued shortly after domain verification.

In some cases, provisioning may take longer depending on:

• DNS propagation
• Domain provider delays
• Verification timing

Automatic Renewals

QuipForm automatically renews SSL certificates before they expire.

You do not need to:

• Purchase certificates
• Renew certificates manually
• Install certificate files
• Configure HTTPS settings

As long as your domain remains properly configured, certificate renewals happen automatically.

Why HTTPS Matters

Using HTTPS is important for:

User Trust

Modern browsers display security indicators for HTTPS-enabled websites.

Visitors are more likely to complete forms when they see a secure connection.

Data Security

Form submissions may contain:

• Contact information
• Customer inquiries
• Survey responses
• Uploaded files
• Payment information

HTTPS helps protect this data during transmission.

Browser Compatibility

Most modern browsers actively warn users when websites collect information over unsecured HTTP connections.

Better Reliability

HTTPS is now considered the standard for websites and web applications.

Troubleshooting

SSL Certificate Is Still Pending

If your certificate has not been issued yet:

• Verify your DNS records are correct.
• Confirm the domain has been successfully verified.
• Wait for DNS propagation to complete.
• Refresh the Custom Domains page after a few minutes.

HTTPS Isn't Working

Check that:

• Your custom domain is verified.
• SSL provisioning has completed.
• DNS records match the values provided by QuipForm.

Browser Shows a Security Warning

This usually indicates:

• SSL provisioning is still in progress.
• DNS configuration has changed.
• Domain verification has been interrupted.

Review your DNS settings and verify the domain status within QuipForm.

My Domain Was Working but SSL Stopped

Ensure:

• Required DNS records still exist.
• The domain has not been disconnected.
• DNS settings have not been modified since verification.

Best Practices

• Always use HTTPS URLs when sharing forms.
• Avoid modifying DNS records after setup.
• Use a dedicated subdomain for forms when possible.
• Verify domain status before launching public campaigns.
• Regularly review your Custom Domain settings.

Related Articles

• DNS Configuration
• Custom Domains
• Domain Verification
• Form Branding